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Good Shepherds respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, request services, or communicate with us by phone, email, or text message.

Information We Collect

We may collect:

Name
Address and property location
Phone number
Email address
Service history and preferences
Payment-related information processed by third-party payment providers
Messages, notes, photos, and other information you send to us
Website usage information, such as cookies and analytics data

How We Use Information We use your information to:

Provide and schedule services
Communicate about appointments, estimates, invoices, and job updates
Send reminders, follow-ups, and service-related notices
Respond to questions and customer support requests
Improve our services and website
Send marketing or promotional messages, if permitted
Comply with legal and business obligations

Text Messaging and Communications If you provide your phone number, you consent to receive text messages from us related to appointments, service updates, estimates, invoices, reminders, and other business communications. Message frequency may vary.

You may opt out of marketing texts at any time by replying STOP. Reply HELP for assistance.

Message and data rates may apply.

How We Share Information We do not sell your personal information. We may share information with:

Service providers that help us operate our business
Payment processors
Scheduling, messaging, and software providers
Legal or regulatory authorities when required

Data Security We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Data Retention We retain information as long as necessary to provide services, meet legal requirements, resolve disputes, and maintain business records.

Cookies and Website Analytics Our website may use cookies and similar technologies to improve performance, understand visitor behavior, and enhance user experience. You can control cookies through your browser settings.

Your Choices and Rights Depending on your location, you may have the right to:

Access your information
Request correction or deletion
Opt out of marketing communications
Ask questions about how your data is used

Children’s Privacy Our services are not directed to children under 13, and we do not knowingly collect information from children under 13.

Third-Party Links Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.
Changes to This Privacy Policy We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new effective date.
Contact Us If you have questions about this Privacy Policy or how we handle your information, contact us at: Good Shepherds Phone: 903-491-1686

Email: info@bcsgoodshepherds.com

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Privacy policy

About us